Heidi Ledford
Nature | November 17, 2021

A sweeping study of 8 million calls to helplines in 19 countries and regions found that call volumes jumped during the first wave of coronavirus infections. Loneliness and concerns about the pandemic drove most of the callers, rather than imminent threats such as suicidal thoughts or abuse.
The analysis, published on 17 November by Nature1, is one of the largest to address mental-health challenges during the pandemic. The authors report that calls to helplines increased over the first six weeks of the initial wave of coronavirus infections. At the six-week peak, the total number of calls was 35% higher than before the pandemic.
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